The processing of insurance claims can be at best a daunting and vexing ordeal. At Capital Medical Associates, we make every attempt to ease the medical payment process of insurance reimbursement for our patients.
In-house billing rather than the use of an outside agency allows us to provide personal, hands-on services concerning billing issues.
Our attention to detail and knowledge of the insurance industry means claims will be filled accurately, correctly coded and processed in a timely manner.
We pride ourselves on the individual attention we are able to provide our patients; however, it is important to note that questions related to your specific coverage must be directed to your provider.
If you receive a bill from us that you have questions about, please compare it to the explanation of benefits that your insurance company provides you for a more detailed explanation of their payment. It also will explain what you are required to pay to Capital Medical Associates.
In an ongoing process of keeping our database updated, patients should be able to provide documentation of continued insurance enrollment at the time of each visit (i.e. your current insurance card) in order to receive services and benefits.
If you cannot provide documentation and still wish to be seen, you may be asked to pay-in-full for all services rendered at the time of your appointment.
When the plan participation is subsequently confirmed, fees will be promptly refunded. It is the patients responsibility to keep our office informed of any changes in plan participation or coverage.
Co-pays and deductibles are payable by cash, check or credit card (Visa, MasterCard or American Express) at the time services are rendered.